Helpdesk & Device Management
Remote support, patching, and asset lifecycle for Windows/macOS.
U.S. Veteran Owned, Security‑first support for schools, nonprofits, and small-business's. Remote helpdesk, on‑site dispatch, and board‑ready reporting.
Median first response under 15 minutes · MFA/XDR baseline · 3‑2‑1 backups
Flat‑rate IT with a zero‑trust baseline. We design resilient networks, secure identities, harden endpoints, and keep your team productive.
Remote support, patching, and asset lifecycle for Windows/macOS.
MFA, conditional access, SentinelOne XDR, and Proofpoint email security.
Tenant design, identity governance, SharePoint/OneDrive policies, Intune/MDM.
VLAN design, site‑to‑site VPN, content filtering, and QoS for voice/video.
3‑2‑1 backups for servers & M365 with Veeam. Immutable copies and test restores.
Practical policies, security awareness, and audit‑ready documentation.
Estimate combined downtime and repair costs. Adjust the hours of disruption and fine‑tune assumptions to match your team.
Assumptions: productivity loss = hours × employees × hourly cost; IT labor = hours × rate. For planning only.
A few highlights from organizations we serve in New Mexico.
“Response times are fast and their security guidance is practical. Our staff feels supported.”Operations Director · Albuquerque charter school
“They cleaned up permissions and backups across Microsoft 365—no more guessing about our data.”Executive Director · NM nonprofit
“Clear plans, measurable outcomes, and they handle vendors so my team can focus on clients.”Partner · Rio Rancho professional firm
Remote‑first support with on‑site dispatch. Our technicians regularly serve organizations throughout Bernalillo and Sandoval counties.
Headquartered near Jefferson St NE, we support schools, nonprofits, and professional firms across the city with same‑day dispatch as needed.
Full coverage for Rio Rancho organizations, including endpoint security, Microsoft 365 governance, and Fortinet networking.
Per‑endpoint pricing, tailored security baselines, and no surprise fees.
Helpdesk, monitoring & patching, email security.
All Core + XDR, MFA everywhere, and M365/Server backup.
Secure + advanced logging/SIEM and policy kits & training.
Yes. We dispatch on-site in Albuquerque and Rio Rancho based on SLAs and priority.
MFA/conditional access, XDR on all endpoints, email security, and 3‑2‑1 backups with test restores.
Yes. We manage mixed environments, including mobile device management via Intune.
Click Remote Support, then enter the session code your technician provides.
We’ll deliver a clear proposal with options—no jargon, no pressure.